发货政策

VEIMIA (Hereafter referred to as 'the Company'.) strives to ensure that your shopping experience is exceptional. Below is the guide to our shipping information.

1. Shipping Range

Currently, this website ships to the United States, Singapore, Malaysia, the Philippines, Thailand, and Taiwan. We will be expanding our service to more regions for customer purchases in the future.

2. Shipping Cost

Free shipping on all orders.

3. Order Processing

Orders are processed after payment confirmation. Most orders are dispatched within 1-3 business days.

If delays occur due to stock shortages or other unforeseen issues, we will contact you as soon as possible.

4. Delivery Time

Standard delivery takes about 4-17 business days after dispatch.

Actual delivery times may vary depending on the shipping situation, and deliveries may take longer during certain periods (e.g., holidays, and customs inspections).

5. Tracking Information

Once shipping begins, you will receive tracking information and a tracking number.

You can track your order on our website or the website of the relevant shipping company.

6. Price and Payment. 

All prices are exclusive of shipping or delivery charges, and local sales and use tax and other taxes or fees (where applicable), which will be charged to you separately at the applicable rate on each order.

7. Shipping Issues

The Company will do its utmost to resolve any issues during shipping.

In case of damaged or lost goods, please immediately contact our customer service team [service@news-veimia.com] for support.

If you have any questions regarding our shipping, please feel free to contact us at any time.